Privacy Policy

Effective Date: March 2025

1. Introduction

Mission Management ("we," "our," or "us") is committed to protecting the privacy and security of our clients and website visitors. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

2. Definitions

  • Personal Information: Any information about an identifiable individual, excluding business contact information used solely for communication purposes.

3. Collection of Personal Information

We collect personal information through various means, including:

  • Direct Interactions: When you fill out forms on our website, contact us via phone or email, or provide information during consultations.

  • Automated Technologies: As you interact with our website, we may collect technical data such as IP addresses, browser types, and browsing behavior through cookies and similar technologies.

4. Use of Personal Information

Your personal information is used to:

  • Provide and manage our property management services.

  • Communicate with you regarding inquiries, services, and updates.

  • Process transactions and manage billing.

  • Improve our website, services, and client experiences.

  • Comply with legal and regulatory obligations.

5. Disclosure of Personal Information

We do not sell or rent personal information. We may disclose your information to:

  • Service Providers: Third-party vendors assisting in service delivery, bound by confidentiality agreements.

  • Legal Obligations: When required by law or to protect our rights and property.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.

6. Consent

By providing personal information, you consent to its collection, use, and disclosure as outlined in this policy. You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice.

7. Limiting Collection

We collect only the personal information necessary for the purposes identified in this policy, using fair and lawful means.

8. Limiting Use, Disclosure, and Retention

Personal information is not used or disclosed for purposes other than those for which it was collected, except with your consent or as required by law. We retain personal information only as long as necessary to fulfill these purposes.

9. Accuracy

We strive to ensure that personal information is accurate, complete, and up-to-date. Please inform us of any changes to your information.

10. Safeguards

We implement appropriate security measures to protect personal information against unauthorized access, disclosure, alteration, and destruction.

11. Openness

This policy is publicly available on our website. For additional information about our privacy practices, please contact us using the information below.

12. Individual Access

You have the right to access your personal information and request corrections if necessary. To do so, please contact us using the information below.

13. Challenging Compliance

If you have concerns about our compliance with this policy or privacy laws, please contact us. We will investigate and respond to your concerns promptly.

14. Contact Information

For questions or concerns regarding this Privacy Policy or our privacy practices, please contact:

info@missionmanagement.ca